Między światem realnym a wirtualnym: obietnice vs. rzeczywistość. Prekarna praca kierowcy Ubera?

Dominika Polkowska

doi:10.18778/1733-8069.15.4.11

Authors

Dominika Polkowska Uniwersytet Marii Curie-Skłodowskiej, Instytut Socjologii, Plac Marii Curie-Skłodowskiej 4, 20-031 Lublin https://orcid.org/0000-0002-6698-5821

DOI:

https://doi.org/10.18778/1733-8069.15.4.11

Keywords:

Uber, Internet platforms, precarity of work, individual in-depth interviews, grounded theory

Abstract

Working through mobile apps can be considered as a reflection of the idea of flexibility. As a pioneer in the field of platform economy, the Uber company seems to confirm this regularity by means of the promises they make. However, the viewpoint of a technology provider is not always in accordance with the expectations of its users. The aim of this article is to answer the question about whether promises made by Uber are honoured in reality and whether the flexibility and the apparent autonomy promised to the drivers leads to an increased job insecurity in the context of the precarity of work. The point of departure for these considerations is the analysis of posts written in closed discussion groups on one of the social media platforms; the groups associate Uber’s drivers. Individual in-depth interviews with Uber’s drivers in also analysed, this being in accordance with grounded theory.

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Author Biography

Dominika Polkowska, Uniwersytet Marii Curie-Skłodowskiej, Instytut Socjologii, Plac Marii Curie-Skłodowskiej 4, 20-031 Lublin

Dominika Polkowska, doktor, adiunkt w Instytucie Socjologii UMCS. Jej zainteresowania badawcze ogniskują się wokół prekariatu i prekaryzacji pracy, a także nowych zawodów na rynku pracy. Wykorzystuje głównie metody jakościowe. Ostatnio prowadzi badania na temat wpływu platformowych modeli biznesowych na prekaryzację pracy na przykładzie kierowców Ubera. Jej najnowsze artykuły: D. Polkowska (2019) Uber jako socjo-techniczna sieć. Zastosowanie teorii aktora-sieci do analizy pracy platformowej „Studia Socjologiczne”, nr 4(235); K. Filipek, D. Polkowska (2019) The Latent Precariousness of Migrant Workers: a Study of Ukrainians Legally Employed in Poland, „Journal of International Migration and Integration”, DOI: 10.1007/s12134-019-00708-6; E. Kolasińska, D. Polkowska, P. Wegenschimmel (2019) Środowisko pracy i role socjologów zakładowych oraz ich doświadczenia zawodowe, „Przegląd Socjologiczny”, nr 68(3), s. 43−69; D. Polkowska, K. Filipek (2019) Grateful Precarious Worker? Ukrainian Migrants in Poland, „Review of Radical Political Economics”, DOI: 10.1177/0486613419857295.

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