On the ‘Subtleties’ of the Methods for Evaluating the Sentiment of Written Statements: A Comparison of Three Approaches in Sentiment Analysis
DOI:
https://doi.org/10.18778/1733-8069.20.4.04Keywords:
NLP, ML, Artificial Intelligence, Sentiment analysis, Sentiment Dictionary, Qualitative analysisAbstract
The discussion presents the results of a methodological experiment in which three methods – different in their logic and application – of analyzing statements written in text form were used for the same research material. The purpose of this research paper is to indicate the differences of the three analytical approaches, among which we are dealing with analysis based on comprehensible reading of the text (manual coding), semi-automatic and supervised analysis (performed by a classification dictionary programed by a human and based on transparent rules – a method from the field of machine learning – ML), and a non-transparent and unsupervized method (artificial intelligence – in this role Chat GPT version 3.5). The study deals with sentiment analysis. Attention is largely devoted to the application of these methods and to explaining the differences in the obtained results.
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