A Methodological Review of Exploring Turner’s Three-Process Theory of Power and the Social Identity Approach

Authors

  • Michelle Ye University of Tasmania, Australia
  • Nadia Ollington University of Tasmania, Australia
  • Kristy de Salas University of Tasmania, Australia

DOI:

https://doi.org/10.18778/1733-8077.12.4.07

Keywords:

Interpretivist, Positivist, Social Identity, Power, Ecological Validity, Experiment, Survey, Case Study

Abstract

Turner’s Three-Process Theory of Power together with Social Identity Theory (SIT) and Self-Categorization Theory (SCT) have been influential in social psychology to examine power-related behaviors. While positivist experimental and survey methods are common in social psychological studies, these approaches may not adequately consider Turner’s constructs due to a comparative lack of ecological validity. Drawing on a methodology-focused review of the existing research of applying aspects of Turner’s theory of power and SIT/SCT, the interpretivist case study approach by using interviews and other data collections is highlighted as an alternative and useful method to the application of Turner’s framework. The applicability of the interpretive case study approach is further emphasized in comparison with the positivist experiments and surveys. This paper also discusses how this new way of exploration may allow us to understand Turner’s work better.

Downloads

Download data is not yet available.

Author Biographies

Michelle Ye, University of Tasmania, Australia

Dr Michelle Ye is a recent PhD graduate from the School of Engineering and ICT, University of Tasmania in Australia. Her research interests include power and political behavior in information system implementations, social influence, resistance to change, group behaviors, business process management, and organizational decision making and problem solving.

Nadia Ollington, University of Tasmania, Australia

Dr Nadia Ollington is a researcher in the School of Education at the University of Tasmania, Australia. With a background in Psychology, her research interests are focused upon human behavior and social interaction. Her main research includes the areas of disability, health and education, and organizational behavior.

Kristy de Salas, University of Tasmania, Australia

Dr Kristy de Salas is a business and ICT systems analyst and project manager who has consulted on and managed ICT design and development projects for over 100 organizations, ranging from small-scale non-profits to large-scale municipal councils. Dr de Salas was awarded her PhD in 2003 from the University of Tasmania, and is currently Senior Lecturer in the School of Engineering and ICT at the University of Tasmania, and undertakes research in the fields of Games Development, Business Process and Project Management, and ICT Curriculum Development.

References

Abrams, Dominic and Michael A. Hogg. 2001. “Collective Identity: Group Membership and Self-Conception.” Pp. 425-460 in Blackwell Handbook of Social Psychology: Group Processes, edited by M. A. Hogg and R. S. Tindale. Oxford: Blackwell.
Google Scholar DOI: https://doi.org/10.1111/b.9781405106535.2002.00020.x

Amaratunga, Dilanthi et al. 2002. “Quantitative and Qualitative Research in the Built Environment: Application of ‘Mixed’ Research Approach.” Work Study 51(1):17-31.
Google Scholar DOI: https://doi.org/10.1108/00438020210415488

Bamberger, Michael. 2000. Integrating Quantitative and Qualitative Research in Development Projects. Washington, DC: World Bank.
Google Scholar DOI: https://doi.org/10.1596/0-8213-4431-5

Bem, Daryl J. and Charles G. Lord. 1979. “Template Matching: A Proposal for Probing the Ecological Validity of Experimental Settings in Social Psychology.” Journal of Personality and Social Psychology 37(6):833-846.
Google Scholar DOI: https://doi.org/10.1037/0022-3514.37.6.833

Bronfenbrenner, Urie. 1979. The Ecology of Human Development: Experiments by Nature and Design. Cambridge, MA: Harvard University Press.
Google Scholar

Burns, Michele and Clifford Stevenson. 2013. “Deconstructing National Leadership: Politicians’ Accounts of Electoral Success and Failure in the Irish Lisbon Treaty Referenda.” British Journal of Social Psychology 52(1):122-139.
Google Scholar DOI: https://doi.org/10.1111/j.2044-8309.2011.02060.x

Cicourel, Aaron V. 1982. “Interviews, Surveys, and the Problem of Ecological Validity.” The American Sociologist 17(1):11-20.
Google Scholar

Currie, Graeme, Rachael Finn, and Graham Martin. 2010. “Role Transition and the Interaction of Relational and Social Identity: New Nursing Roles in the English NHS.” Organization Studies 31(7):941-961.
Google Scholar DOI: https://doi.org/10.1177/0170840610373199

Darke, Peta, Graeme Shanks, and Marianne Broadbent. 1998. “Successfully Completing Case Study Research: Combining Rigour, Relevance, and Pragmatism.” Information Systems Journal 8(4):273-289.
Google Scholar DOI: https://doi.org/10.1046/j.1365-2575.1998.00040.x

De Vaus, David. 2014. Surveys in Social Research. New York: Routledge.
Google Scholar DOI: https://doi.org/10.4324/9780203519196

Deutsch, Morton and Harold B. Gerard. 1955. “A Study of Normative and Informational Social Influences Upon Individual Judgment.” Journal of Abnormal & Social Psychology 51(3):629-636.
Google Scholar DOI: https://doi.org/10.1037/h0046408

Doolin, Bill. 1996. “Alternative Views of Case Research in Information Systems.” Australian Journal of Information Systems 3(2):21-29.
Google Scholar DOI: https://doi.org/10.3127/ajis.v3i2.383

Dube, Line and Guy Pare. 2003. “Rigor in Information Systems Positivist Case Research: Current Practices, Trends, and Recommendations.” MIS Quarterly 27(4):597-635.
Google Scholar DOI: https://doi.org/10.2307/30036550

Easterby-Smith, Mark, Richard Thorpe, and Andy Lowe. 1991. Management Research: An Introduction. London: Sage.
Google Scholar

Festinger, Leon. 1950. “Informal Social Communication.” Psychological Review 57(5):271-282.
Google Scholar DOI: https://doi.org/10.1037/h0056932

Fritsche, Immo et al. 2013. “The Power of We: Evidence for Group-Based Control.” Journal of Experimental Social Psychology 49(1):19-32.
Google Scholar DOI: https://doi.org/10.1016/j.jesp.2012.07.014

Giannopoulos, George et al. 2013. “The Use of the Balanced Scorecard in Small Companies.” International Journal of Business and Management 8(14):1-22.
Google Scholar DOI: https://doi.org/10.5539/ijbm.v8n14p1

Haslam, S. Alexander, Craig McGarty, and John C. Turner. 1996. “Salient Group Memberships and Persuasion: The Role of Social Identity in the Validation of Beliefs.” Pp. 29-56 in What’s Social About Social Cognition? Research on Socially Shared Cognition in Small Groups, edited by J. L. Nye and A. M. Brower. Thousand Oaks, CA: Sage.
Google Scholar DOI: https://doi.org/10.4135/9781483327648.n2

Haslam, S. Alexander, Stephen D. Reicher, and Michael J. Platow. 2011. The New Psychology of Leadership: Identity, Influence, and Power. New York, Hove: Psychology Press.
Google Scholar DOI: https://doi.org/10.4324/9780203833896

Hogg, Michael A. 2001. “From Prototypicality to Power: A Social Identity Analysis of Leadership.” Pp. 1-30 in Advances in Group Processes, vol. 18, edited by S. R. Thye et al. Oxford: Elsevier.
Google Scholar DOI: https://doi.org/10.1016/S0882-6145(01)18002-1

Hogg, Michael A. et al. 2005. “Effective Leadership in Salient Groups: Revisiting Leader-Member Exchange Theory From the Perspective of the Social Identity Theory of Leadership.” Personality and Social Psychology Bulletin 31(7):991-1004.
Google Scholar DOI: https://doi.org/10.1177/0146167204273098

Hornsey, Matthew J., Leda Blackwood, and Anne O’Brien. 2005. “Speaking for Others: The Pros and Cons of Group Advocates Using Collective Language.” Group Processes & Intergroup Relations 8(3):245-257.
Google Scholar DOI: https://doi.org/10.1177/1368430205053941

Kelman, Herbert C. 1958. “Compliance, Identification, and Internalization: Three Processes of Attitude Change.” Journal of Conflict Resolution 2(1):51-60.
Google Scholar DOI: https://doi.org/10.1177/002200275800200106

Kramer, Roderick M. 1999. “Trust and Distrust in Organizations: Emerging Perspectives, Enduring Questions.” Annual Review of Psychology 50(1):569-598.
Google Scholar DOI: https://doi.org/10.1146/annurev.psych.50.1.569

Larsson, Gerry and Peder Hyllengren. 2013. “Contextual Influences on Leadership in Emergency Type Organisations.” International Journal of Organizational Analysis 21(1):19-37.
Google Scholar DOI: https://doi.org/10.1108/19348831311322515

Lee, Ji-Myoun, Gee-Woo Bock, and Ayoung Suh. 2014. “The Impact of Social Power on Transactive Memory Systems and Knowledge Utilization.” Paper presented at The Pacific Asia Conference on Information Systems (PACIS) 2014 Proceedings, Chengdu: Association for Information Systems.
Google Scholar

Levitt, Steven D. and John A. List. 2007. “What Do Laboratory Experiments Measuring Social Preferences Reveal About the Real World?” Journal of Economic Perspectives 21(2):153-174.
Google Scholar DOI: https://doi.org/10.1257/jep.21.2.153

Lin, Ann Chih. 1998. “Bridging Positivist and Interpretivist Approaches to Qualitative Methods.” Policy Studies Journal 26(1):162-180.
Google Scholar DOI: https://doi.org/10.1111/j.1541-0072.1998.tb01931.x

Lincoln, Yvonna S. and Egon G. Guba. 1985. Naturalistic Inquiry. Thousand Oaks, CA: Sage.
Google Scholar DOI: https://doi.org/10.1016/0147-1767(85)90062-8

Melgoza, Alberto R. and Julie Wolfram Cox. 2009. “Subtle Sexism: Re-Informing Intergroup Bias and Regulating Emotion in an Australian Police Organization.” Journal of Management and Organization 15(5):652-666.
Google Scholar DOI: https://doi.org/10.1017/S1833367200002480

Miller, Hilary and Charlotte Rayner. 2012. “The Form and Function of ‘Bullying’ Behaviors in a Strong Occupational Culture: Bullying in a U.K. Police Service.” Group & Organization Management 37(3):347-375.
Google Scholar DOI: https://doi.org/10.1177/1059601112449476

Obrien, Léan V. and Craig McGarty. 2009. “Political Disagreement in Intergroup Terms: Contextual Variation and the Influence of Power.” British Journal of Social Psychology 48(1):77-98.
Google Scholar DOI: https://doi.org/10.1348/014466608X299717

Orlikowski, Wanda J. and Jack J. Baroudi. 1991. “Studying Information Technology in Organizations: Research Approaches and Assumptions.” Information Systems Research 2(1):1-28.
Google Scholar DOI: https://doi.org/10.1287/isre.2.1.1

Platow, Michael J. et al. 2006. “A Special Gift We Bestow on You for Being Representative of Us: Considering Leader Charisma From Self-Categorization Perspective.” British Journal of Social Psychology 45(2):303-320.
Google Scholar DOI: https://doi.org/10.1348/014466605X41986

Reicher, Stephen D., S. Alexander Haslam, and Nick Hopkins. 2005. “Social Identity and the Dynamics of Leadership: Leaders and Followers as Collaborative Agents in the Transformation of Social Reality.” Leadership Quarterly 16(4):547-568.
Google Scholar DOI: https://doi.org/10.1016/j.leaqua.2005.06.007

Reicher, Stephen D. et al. 2012. “A Social Mind: The Context of John Turner’s Work and Its Influence.” European Review of Social Psychology 23(1):344-385.
Google Scholar DOI: https://doi.org/10.1080/10463283.2012.745672

Reid, Katie, Paul Flowers, and Michael Larkin. 2005. “Exploring Lived Experience: An Introduction to Interpretive Phenomenological Analysis.” The Psychologist 18(1):20-23.
Google Scholar

Robertson, Toby. 2006. “Dissonance Effects as Conformity to Consistency Norms: The Effect of Anonymity and Identity Salience.” British Journal of Social Psychology 45(4):683-699.
Google Scholar DOI: https://doi.org/10.1348/014466605X82855

Schwarz, Gavin M. and Bernadette M. Watson. 2005. “The Influence of Perceptions of Social Identity on Information Technology-Enabled Change.” Group & Organization Management 30(3):289-318.
Google Scholar DOI: https://doi.org/10.1177/1059601104267622

Simon, Bernd and Penelope Oakes. 2006. “Beyond Dependence: An Identity Approach to Social Power and Domination.” Human Relations 59(1):105-139.
Google Scholar DOI: https://doi.org/10.1177/0018726706062760

Tajfel, Henri and John C. Turner. 1979. “An Integrative Theory of Intergroup Conflict.” Pp. 33-47 in The Social Psychology of Intergroup Relations, edited by W. G. Austin and S. Worchel. Monterey, CA: Brooks/Cole.
Google Scholar

Tajfel, Henri et al. 1971. “Social Categorization and Intergroup Behaviour.” European Journal of Social Psychology 1(2):149-178.
Google Scholar DOI: https://doi.org/10.1002/ejsp.2420010202

Tansley, Carole, Jimmy Huang, and Carley Foster. 2013. “Identity Ambiguity and the Promises and Practices of Hybrid E-HRM Project Teams.” The Journal of Strategic Information Systems 22(3):208-224.
Google Scholar DOI: https://doi.org/10.1016/j.jsis.2013.01.002

Tregaskis, Olga, Noreen Heraty, and Michael Morley. 2001. “HRD in Multinationals: The Global/Local Mix.” Human Resource Management Journal 11(2):34-56.
Google Scholar DOI: https://doi.org/10.1111/j.1748-8583.2001.tb00037.x

Turner, John C. 1978. “Social Categorization and Social Discrimination in the Minimal Group Paradigm.” Pp. 101-140 in Differentiation Between Social Groups: Studies in the Social Psychology of Intergroup Relations, edited by H. Tajfel. London: Academic Press.
Google Scholar

Turner, John C. 1981. “Some Considerations in Generalising Experimental Social Psychology.” Pp. 3-34 in Progress in Applied Social Psychology, edited by G. M. Stephenson and J. H. David. Chichester: Wiley.
Google Scholar

Turner, John C. 1987. “A Self-Categorization Theory.” Pp. 42-67 in Rediscovering the Social Group: A Self-Categorization Theory, edited by J. C. Turner et al. Oxford: Blackwell.
Google Scholar

Turner, John C. 1991. Social Influence. Milton Keynes: Open University Press.
Google Scholar

Turner, John C. 2005. “Explaining the Nature of Power: A Three-Process Theory.” European Journal of Social Psychology 35(1):1-22.
Google Scholar DOI: https://doi.org/10.1002/ejsp.244

Turner, John C. and S. Alexander Haslam. 2001. “Social Identity, Organizations, and Leadership.” Pp. 25-65 in Groups at Work. Advances in Theory and Research, edited by M. E. Turner. Hillsdale, NJ: Erlbaum.
Google Scholar

Turner, John C. and Katherine J. Reynolds. 2010. “The Story of Social Identity.” Pp. 13-32 in Rediscovering Social Identity: Key Readings, edited by T. Postmes and N. R. Branscombe. New York: Psychological Press.
Google Scholar

Turner, John C., Katherine J. Reynolds, and Emina Subasic. 2008. “Identity Confers Power: The New View of Leadership in Social Psychology.” Pp. 57-72 in Public Leadership: Perspectives and Practices, edited by P. T. Hart and J. Uhr. Canberra: ANU E-Press.
Google Scholar DOI: https://doi.org/10.22459/PL.11.2008.05

Turner, John C. et al. 1987. Rediscovering the Social Group: A Self-Categorization Theory. Oxford: Blackwell.
Google Scholar

Ullrich, Johannes, Oliver Christ, and Rolf van Dick. 2009. “Substitutes for Procedural Fairness: Prototypical Leaders Are Endorsed Whether They Are Fair or Not.” Journal of Applied Psychology 94(1):235-244.
Google Scholar DOI: https://doi.org/10.1037/a0012936

Ullrich, Johannes et al. 2007. “The Identity-Matching Principle: Corporate and Organizational Identification in a Franchising System.” British Journal of Management 18:S29-S44.
Google Scholar DOI: https://doi.org/10.1111/j.1467-8551.2007.00524.x

van Dijk, Rebecca and Rolf van Dick. 2009. “Navigating Organizational Change: Change Leaders, Employee Resistance, and Work-Based Identities.” Journal of Change Management 9(2):143-163.
Google Scholar DOI: https://doi.org/10.1080/14697010902879087

van Knippenberg, Barbara and Daan van Knippenberg. 2005. “Leader Self-Sacrifice and Leadership Effectiveness: The Moderating Role of Leader Prototypicality.” Journal of Applied Psychology 90(1):25-37.
Google Scholar DOI: https://doi.org/10.1037/0021-9010.90.1.25

Walsham, Geoff. 1993. Interpreting Information Systems in Organizations. Chichester: Wiley.
Google Scholar

Walsham, Geoff. 1995. “Interpretive Case Studies in IS Research: Nature and Method.” European Journal of Information Systems 4(2):74-81.
Google Scholar DOI: https://doi.org/10.1057/ejis.1995.9

Walsham, Geoff. 2006. “Doing Interpretive Research.” European Journal of Information Systems 15(3):320-330.
Google Scholar DOI: https://doi.org/10.1057/palgrave.ejis.3000589

Webster, Murray and John B. Kervin. 1971. “Artificiality in Experimental Sociology.” The Canadian Review of Sociology and Anthropology 8(4):263-272.
Google Scholar DOI: https://doi.org/10.1111/j.1755-618X.1971.tb02366.x

Wenzel, Michael. 2007. “The Multiplicity of Taxpayer Identities and Their Implications for Tax Ethics.” Law & Policy 29(1):31-50.
Google Scholar DOI: https://doi.org/10.1111/j.1467-9930.2007.00244.x

Wenzel, Michael and Prita Jobling. 2006. “Legitimacy of Regulatory Authorities as a Function of Inclusive Identification and Power Over Ingroups and Outgroups.” European Journal of Social Psychology 36(2):239-258.
Google Scholar DOI: https://doi.org/10.1002/ejsp.298

Williams, Simon J. 2003. “Beyond Meaning, Discourse, and the Empirical World: Critical Realist Reflections on Health.” Social Theory & Health 1(1):42-71.
Google Scholar DOI: https://doi.org/10.1057/palgrave.sth.8700004

Willis, Guillermo B., Ana Guinote, and Rosa Rodríguez-Bailón. 2010. “Illegitimacy Improves Goal Pursuit in Powerless Individuals.” Journal of Experimental Social Psychology 46(2):416-419.
Google Scholar DOI: https://doi.org/10.1016/j.jesp.2009.10.009

Ye, Michelle et al. 2014. “Power Relations in Information Systems Implementation: The Potential Contribution of Turner’s Three-Process Theory of Power.” Pp. 1-29 in Business Technologies in Contemporary Organizations: Adoption, Assimilation, and Institutionalization, edited by A. Haider. Hershey, PA: IGI Global.
Google Scholar DOI: https://doi.org/10.4018/978-1-4666-6623-8.ch001

Downloads

Published

2016-10-31

How to Cite

Ye, M., Ollington, N., & de Salas, K. (2016). A Methodological Review of Exploring Turner’s Three-Process Theory of Power and the Social Identity Approach. Qualitative Sociology Review, 12(4), 120–137. https://doi.org/10.18778/1733-8077.12.4.07

Issue

Section

Articles