Vol. 33 No. 1 (2023)

Articles

• Hotel or rented flat: A profile of purchasers of accommodation services in Warsaw

  Ewa Dziedzic

  7-18

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• The effect of overall service quality on customer satisfaction: The moderating role of travel experience

  Shengyu Gu

  19-28

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• Content analysis of hotel reviews as a quality management tool: Preliminary verification of the SERVQUAL scale

  Elżbieta Wąsowicz-Zaborek

  29-40

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• Identifying quality gaps in tourism for people with disabilities: Importance-Performance Analysis (IPA)

  Teresa Skalska

  41-48

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• The musicscape in hotel businesses: Evidence from online reviews

  Ozan Çatir

  49-55

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• Opportunities for evaluation of sustainable tourism – assessing the availability of ETIS indicators in Poland

  Agnieszka Niezgoda

  57-66

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• Examining urban tourists’ attitudes: The case study of Belgrade (Serbia)

  Milena Podovac, Slobodan Ivanović, Vedran Milojica

  67-79

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• The impact of the COVID-19 pandemic on the pilgrimages of Konya Province inhabitants

  Katarzyna Küçükkurma, Ewa Skowronek

  81-91

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• Revisiting perceived determinants of tourism destination competitiveness among tourists: The case of national parks in Sarawak, Malaysia

  Jun-Zhou Thong, May Chiun Lo, Thurasamy Ramayah, Abang Azlan Mohamad

  93-107

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• Can a woman travel as a woman? Perceptions of travel barriers to women by personality trait

  Canan Tanrısever, Ş. Buse Karaset, Dilara Eylül Koç

  109-128

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• Anomalies in the ‘dark side’ of tourism: Resistance to popular sites in Samarinda, Indonesia

  Erwin Kurniawan A., Irwansyah Irwansyah, Yundi Permadi Hakim, Dio Caisar Darma

  129-136

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• Crisis-led transformation or no transformation at all? A multifaceted inquiry towards destination recovery

  Ramjit Singh, Jeet Dogra, Mudasir Ahmad Mir, Venkata Rohan Sharma Karri

  137-152

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