Digital Forms of Psychological Support in the Post-Pandemic Era: Between Technology and Therapeutic Relationship

Authors

DOI:

https://doi.org/10.18778/2300-1690.29.06

Keywords:

psychological support, online therapy, artificial intelligence, e-health, COVID-19 pandemic

Abstract

The article analyzes the development and functioning of online forms of psychological support, which gained particular significance during and after the COVID-19 pandemic. It discusses various modalities—ranging from video therapy and chat-based counseling to self-help programs and AI-assisted tools. Attention is given to both the potential and the limitations of online therapy, with emphasis on ethical, legal, and technological issues. The analysis integrates a scholarly perspective with the author’s practical experience as a psychologist working online. The findings indicate that psychological support delivered via the Internet constitutes an essential component of the contemporary therapeutic landscape. Despite numerous advantages—such as increased accessibility and anonymity—these forms of support require continued reflection on ethical and legal grounds. Their effectiveness depends on the therapist’s competencies, the quality of the therapeutic relationship, and technological security.

Author Biography

Barbara Ober-Domagalska, Uniwersytet Łódzki

Barbara Ober-Domagalska – socjolożka, adiunktka zatrudniona w Katedrze Socjologii Polityki i Moralności Uniwersytetu Łódzkiego, psycholog – terapeuta pracująca indywidualnie i z parami, również w formie terapii prowadzonej on-line, co jest jednym z elementów analizy prezentowanego artykułu.

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Published

2025-12-12

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Ober-Domagalska, B. (2025). Digital Forms of Psychological Support in the Post-Pandemic Era: Between Technology and Therapeutic Relationship. Władza Sądzenia, (29), 95–108. https://doi.org/10.18778/2300-1690.29.06

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No. 29 (2025): W poszukiwaniu sensu i tożsamości: rozwój duchowy, terapia i samorozwój w perspektywie indywidualnej i społecznej

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