From views to visits: The role of YouTube influencers in shaping travel destination choices in Japan

Authors

  • Shah Syed Arif Hussain Japan Transport and Tourism Research Institute (Tokyo, Japan) https://orcid.org/0000-0003-0120-5254
  • Yukiko Tezuka Japan Transport and Tourism Research Institute (Tokyo, Japan)
  • Koichi Fujisaki Japan Transport and Tourism Research Institute (Tokyo, Japan)
  • Tetsuo Yai Japan Transport and Tourism Research Institute (Tokyo, Japan)

DOI:

https://doi.org/10.18778/0867-5856.2026.12

Keywords:

sentiment analysis, YouTube comment mining, social-media influencers, large language models, user-generated content

Abstract

Social media play a key role in how people choose where to travel with influencers shaping many of these choices. This study investigates how YouTube influencers shape travel destination related interest in Japan by analyzing viewer comments on two highly popular itinerary travel videos. Viewer comments were collected using Python scripts and prepared for analysis through standard data-cleaning procedures. The analysis combines transformer-based language models and aspect-based sentiment analysis to examine sentiment, emotions, key destinations and itinerary-related themes in viewer comments. The findings show that itinerary-focused influencer content generates mainly positive sentiment and emotional engagement, along with planning-related viewer responses such as itinerary consideration, destination-specific questions, and reflections on past or intended future travel. The study offers practical insights for the tourism industry, policymakers and destination management organizations (DMOs) by showing how influencers’ content supports destination visibility and interest formation, with implications for promoting lesser-known destinations and managing overtourism.

Downloads

Download data is not yet available.

References

Abad, P.E.S., & Borbon, N.M.D. (2021). Influence of travel vlog: Inputs for destination marketing model. International Journal of Research Studies in Management, 9(3), 47–66. https://doi.org/10.5861/ijrsm.2021.m7729

Abidin, C. (2016). Visibility labour: Engaging with Influencers’ fashion brands and #OOTD advertorial campaigns on Instagram. Media International Australia, 161(1), 86–100. https://doi.org/10.1177/1329878X16665177

Abroad in Japan. (2023, November 28). How to spend 14 days in Japan: Ultimate travel itinerary [Video]. YouTube. https://www.youtube.com/watch?v=DBVAAnq1dHo

Allan Su. (2021, February 28). How to spend 14 days in Japan: A Japan travel itinerary [Video]. YouTube. https://www.youtube.com/watch?v=IuTDuvYr7f0

Arora, N., & Lata, S. (2020). YouTube channels influence on destination visit intentions: An empirical analysis on the base of information adoption model. Journal of Indian Business Research, 12(1), 23–42. https://doi.org/10.1108/JIBR-09-2019-0269

Banerjee, A., Banik, P., & Wörndl, W. (2023). A review on individual and multistakeholder fairness in tourism recommender systems. Frontiers in Big Data: Section Recommender Systems, 6, Article 1168692. https://doi.org/10.3389/fdata.2023.1168692

Blanco-Moreno, S., González-Fernández, A.M., Muñoz-Gallego, P.A., & Egger, R. (2024). What do you do or with whom? Understanding happiness with the tourism experience: An AI approach applied to Instagram. Humanities and Social Sciences Communications, 11(1), Article 346. https://doi.org/10.1057/s41599-024-02859-z

Burgess, J., & Green, J. (2018). YouTube: Online video and participatory culture, digital media (2nd ed.). Polity.

Cambria, E., Schuller, B., Xia, Y., & Havasi, C. (2013). New avenues in opinion mining and sentiment analysis. IEEE Intelligent Systems, 28(2), 15–21. https://doi.org/10.1109/MIS.2013.30

Casaló, L.V., Flavián, C., & Ibáñez-Sánchez, S. (2020). Influencers on Instagram: Antecedents and consequences of opinion leadership. Journal of Business Research, 117, 510–519. https://doi.org/10.1016/j.jbusres.2018.07.005

Chen, W.-K., Ling, L.S., Jie, H.Y., Silaban, P.H., Sitanggang, Y.K., & Silalahi, A.D.K. (2022). How travel vlogs on YouTube influence consumer travel behavior in Indonesia: Empirical evidence from fsQCA. In 2022 IEEE 23rd International Conference on Information Reuse and Integration for Data Science (IRI) (pp. 95–100). IEEE. https://doi.org/10.1109/IRI54793.2022.00032

Chilembwe, J.M., & Gondwe, F.W. (2020). Role of social media in travel planning and tourism destination decision making. In C.M. Ramos, C.R. Almeida & P.O. Fernandes (Eds.), Handbook of research on social media applications for the tourism and hospitality sector (pp. 36–51). IGI Global Scientific Publishing. https://doi.org/10.4018/978-1-7998-1947-9.ch003

Choi, S., Lehto, X.Y., & Morrison, A.M. (2007). Destination image representation on the web: Content analysis of Macau travel related websites. Tourism Management, 28(1), 118–129. https://doi.org/10.1016/j.tourman.2006.03.002

Dai, L., Toanoglou, M., & Zhang, B. (2021). The impact of social media on travel intentions of international students: The evidence of an empirical study from China. International Journal of Tourism Management and Sciences, 36(3), 103–128. https://doi.org/10.21719/ijtms.36.3.6

Deng, M., Li, X., & Sun, B. (2025). The influence of positive emotions in tourism content on social media: The moderating role of emoji. In P.S. Borah, N. Zakuan, N. Hussin & A.B.M. Yasssin (Eds.), Proceedings of the 2025 5th International Conference on Enterprise Management and Economic Development (ICEMED 2025) (pp. 1113–1124). Atlantis Press. https://doi.org/10.2991/978-94-6463-811-0_121

Gaenssle, S., & Budzinski, O. (2021). Stars in social media: New light through old windows? Journal of Media Business Studies, 18(2), 79–105. https://doi.org/10.1080/16522354.2020.1738694

Giuffrida, A. (2025, January 30). Italian town clamps down after TikTok star draws ‘unmanageable’ crowds. The Guardian. https://www.theguardian.com/world/2025/jan/30/italian-town-roccaraso-clamps-down-visitors-tiktok-tourism

Hudders, L., De Jans, S., & De Veirman, M. (2021). The commercialization of social media stars: A literature review and conceptual framework on the strategic use of social media influencers. International Journal of Advertising, 40(3), 327–375. https://doi.org/10.1080/02650487.2020.1836925

Hudson, S., & Thal, K. (2013). The impact of social media on the consumer decision process: Implications for tourism marketing. Journal of Travel & Tourism Marketing, 30(1–2), 156–160. https://doi.org/10.1080/10548408.2013.751276

Huertas, A., Míguez-González, M.I., & Lozano-Monterrubio, N. (2017). YouTube usage by Spanish tourist destinations as a tool to communicate their identities and brands. Journal of Brand Management, 24(3), 211–229. https://doi.org/10.1057/s41262-017-0031-y

Hussain, K., Didarul Alam, M.M., Malik, A., Tarhini, A., & Al Balushi, M.K. (2024). From likes to luggage: The role of social media content in attracting tourists. Heliyon, 10(19), Article e38914. https://doi.org/10.1016/j.heliyon.2024.e38914

Jalilvand, M.R. (2017). Word-of-mouth vs. mass media: Their contributions to destination image formation. Anatolia: An International Journal of Tourism and Hospitality Research, 28(2), 151–162. https://doi.org/10.1080/13032917.2016.1270840

Japan faces overtourism challenges: New survey highlights traveller preferences and interest in rural areas ahead of 2025 World Expo in Osaka. (2024, November 30). Travel and Tour World. https://www.travelandtourworld.com/news/article/japan-faces-overtourism-challenges-new-survey-highlights-traveller-preferences-and-interest-in-rural-areas-ahead-of-2025-world-expo-in-osaka/

Japan Tourism Agency. (2024, June). White paper on tourism in Japan, 2024 (Summary). https://www.mlit.go.jp/kankocho/content/001767069.pdf

Jara-Amézaga, C. (2023). The impact of YouTube in tourism destinations: A methodological proposal to qualitatively measure image positioning: Case: Saudi Arabia. Sustainability, 15(13), Article 9879. https://doi.org/10.3390/su15139879

Khaled, M.A., Ezzat, M., & Touni, R. (2025). Assessing the role of social media influencers on the tourist destination choice applying on Luxor. Minia Journal of Tourism and Hospitality Research, 19(3), 37–58.

Khamis, S., Ang, L., & Welling, R. (2017). Self-branding, ‘micro-celebrity’ and the rise of social media influencers. Celebrity Studies, 8(2), 191–208. https://doi.org/10.1080/19392397.2016.1218292

Kim, H., & Fesenmaier, D.R. (2008). Persuasive design of destination web sites: An analysis of first impression. Journal of Travel Research, 47(1), 3–13. https://doi.org/10.1177/0047287507312405

Kim, K., Park, O.-j., Yun, S., & Yun, H. (2017). What makes tourists feel negatively about tourism destinations? Application of hybrid text mining methodology to smart destination management. Technological Forecasting and Social Change, 123, 362–369. https://doi.org/10.1016/j.techfore.2017.01.001

Lam, J.M.S., Ismail, H., & Lee, S. (2020). From desktop to destination: User-generated content platforms, co-created online experiences, destination image and satisfaction. Journal of Destination Marketing & Management, 18, Article 100490. https://doi.org/10.1016/j.jdmm.2020.100490

Lian, T., & Yu, C. (2017). Representation of online image of tourist destination: A content analysis of Huangshan. Asia Pacific Journal of Tourism Research, 22(10), 1063–1082. https://doi.org/10.1080/10941665.2017.1368678

Litvin, S.W., Goldsmith, R.E., & Pan, B. (2008). Electronic word-of-mouth in hospitality and tourism management. Tourism Management, 29(3), 458–468. https://doi.org/10.1016/j.tourman.2007.05.011

Liu, B. (2017). Many facets of sentiment analysis. In E. Cambria, D. Das, S. Bandyopadhyay & A. Feraco (Eds.), A practical guide to sentiment analysis (pp. 11–39). Springer. https://doi.org/10.1007/978-3-319-55394-8_2

Lou, C., & Yuan, S. (2019). Influencer marketing: How message value and credibility affect consumer trust of branded content on social media. Journal of Interactive Advertising, 19(1), 58–73. https://doi.org/10.1080/15252019.2018.1533501

Lund, N.F., Cohen, S.A., & Scarles, C. (2018). The power of social media storytelling in destination branding. Journal of Destination Marketing & Management, 8, 271–280. https://doi.org/10.1016/j.jdmm.2017.05.003

Marchiori, E., & Cantoni, L. (2012). The online reputation construct: Does it matter for the tourism domain? A literature review on destinations’ online reputation. Information Technology & Tourism, 13(3), 139–159. https://doi.org/10.3727/109830512x13283928066715

Matikiti-Manyevere, R., & Kruger, M. (2019). The role of social media sites in trip planning and destination decision-making processes. African Journal of Hospitality, Tourism and Leisure, 8(5), Article 3. https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_3_vol_8_5__2019_cut.pdf

Mehra, P. (2023). Unexpected surprise: Emotion analysis and aspect based sentiment analysis (ABSA) of user generated comments to study behavioral intentions of tourists. Tourism Management Perspectives, 45, Article 101063. https://doi.org/10.1016/j.tmp.2022.101063

Mirzamurodova Kizi, A.A., Zielinski, S., Milanes, C.B., & Ahn, Y.-j. (2025). Tourist destination image projected by YouTube travel videos: The case of Seoul, Republic of Korea. International Journal of Tourism Research, 27(3), Article e70049. https://doi.org/10.1002/jtr.70049

Mqwebu, B. (2024). Impact of social media influencers on tourist destination choices and expenditure in South Africa. Journal of Hospitality and Tourism, 4(1), 57–68. https://doi.org/10.47672/jht.1979

Müllner, P., Schreuer, A., Kopeinik, S., Wieser, B., & Kowald, D. (2025). Multistakeholder fairness in tourism: What can algorithms learn from tourism management? Frontiers in Big Data: Section Recommender Systems, 8, Article 1632766. https://doi.org/10.3389/fdata.2025.1632766

Pantano, E., & Di Pietro, L. (2013). From e-tourism to f-tourism: Emerging issues from negative tourists’ online reviews. Journal of Hospitality and Tourism Technology, 4(3), 211–227. https://doi.org/10.1108/JHTT-02-2013-0005

Pourazad, N., Stocchi, L., & Simmonds, L. (2025). Influencers and the choice of a travel destination: A customer journey and information processing perspective. Information Technology and Tourism, 27, 1185–1228. https://doi.org/10.1007/s40558-025-00330-6

Sabeeh, A., & Dewang, R.K. (2019). Comparison, classification and survey of aspect based sentiment analysis. In A.K. Luhach, D. Singh, P.-A. Hsiung, K.B.G. Hawari, P. Lingras & P.K. Singh (Eds.), Advanced informatics for computing research: Second International Conference, ICAICR 2018, Shimla, India, July 14–15, 2018: Revised selected papers, part I (pp. 612–629). Springer. https://doi.org/10.1007/978-981-13-3140-4_55

Slotta, D. (2025, December 17). Social media – statistics & facts. Statista. https://www.statista.com/topics/1164/social-networks/

Solomon, M.R. (2019). Consumer behavior: Buying, having, and being (13th ed.). Pearson.

Tang, W., Tosun, C., Mohamed, A.E., & Uslu, S. (2024). The influence of social media usage and perceived government market orientation on travel intention to an Internet celebrity city: Exploring the mediating effects of place attachment and perceived value. Behavioral Sciences, 14(8), Article 694. https://doi.org/10.3390/bs14080694

Thi Van Hanh, N., & Tuyen, T. (2023). Travel experience sharing on social media: opinion and behavior of tourists. Cuadernos Gestión Turística Del Patrimonio, 2(1), 49–65. https://cuadernosgestionturisticadelpatrimonio.es/index.php/journal/article/view/13

Topbaş, A., & Oktay, K. (2024). Casting a digital spell: How social media influencers shape destination marketing. Bulletin of Dulaty University, 1(13), 193–200. https://doi.org/10.55956/FTEG9814

Wang, C.-y., & Hsu, M.K. (2010). The relationships of destination image, satisfaction, and behavioral intentions: An integrated model. Journal of Travel & Tourism Marketing, 27(8), 829–843. https://doi.org/10.1080/10548408.2010.527249

Wei, Y., Liu, H., Zhuo, W., & Park, K.S. (2025). The influence of social media attributes on impulsive travel intentions: Integrating the stimulus–organism–response theory and information adoption model. Sustainability, 17(10), Article 4404. https://doi.org/10.3390/su17104404

Wengel, Y., Ma, L., Ma, Y., Apollo, M., Maciuk, K., & Ashton, A.S. (2022). The TikTok effect on destination development: Famous overnight, now what? Journal of Outdoor Recreation and Tourism, 37, Article 100458. https://doi.org/10.1016/j.jort.2021.100458

Xiang, Z., & Gretzel, U. (2010). Role of social media in online travel information search. Tourism Management, 31(2), 179–188. https://doi.org/10.1016/j.tourman.2009.02.016

Yang, X., Lin, Z., Kargar, M., & Djafarova, E. (2025). The echoes of social media friends’ travels: Social influence and venue selection in a hyperconnected world. Humanities and Social Sciences Communications, 12(1), Article 1069. https://doi.org/10.1057/s41599-025-05450-2

Zeng, B., & Gerritsen, R. (2014). What do we know about social media in tourism? A review. Tourism Management Perspectives, 10, 27–36. https://doi.org/10.1016/j.tmp.2014.01.001

Downloads

Published

2026-06-11

Issue

Section

Articles

How to Cite

Hussain, Shah Syed Arif, Yukiko Tezuka, Koichi Fujisaki, and Tetsuo Yai. 2026. “From Views to Visits: The Role of YouTube Influencers in Shaping Travel Destination Choices in Japan”. Turyzm/Tourism 36 (1): 155-68. https://doi.org/10.18778/0867-5856.2026.12.