Improving Information Services in Smart-City Areas by Means of Modern Technologies

Jarogniew Rykowski; Jakub Gromadziński

doi:10.18778/0208-6018.372.03

Authors

Jarogniew Rykowski Poznan University of Economics and Business, Department of Information Technology, Poznan, Poland https://orcid.org/0000-0001-7944-6061
Jakub Gromadziński Poznan University of Economics and Business, Department of Information Technology, Poznan, Poland https://orcid.org/0000-0003-4015-8948

DOI:

https://doi.org/10.18778/0208-6018.372.03

Keywords:

geolocation services, smart city, Bluetooth low energy, Internet of Things and Services, intelligent spaces

Abstract

The aim of the article is, firstly, to show the evolution of information services in public space in connection with the emergence of new technologies. Secondly, the article proposes new ideas for providing selected information services using the latest technological and organisational solutions. The article aims to show that new technologies not only significantly improve the flow of information but also become the basis for new services in smart spaces. As a leading example, virtual announcement columns, the task of which is to facilitate access to local information depending on a given place (location) and time, are described.

These boards are the equivalent of traditional places for posting local announcements and messages in paper form. However, the comfort of their use is greater, and thanks to this, their usefulness in public space is also more significant. As a result, the collection of residents’ opinions, ad-hoc help for tourists, etc., have been improved. The proposed solutions are based on new technologies, such as Bluetooth location beacons with variable information and QR codes. They are addressed to owners of mobile phones and can be used in public urban areas.

Downloads

Download data is not yet available.

References

Al-Tarawneh J.M. (2019), Technology Acceptance Models and Adoption of Innovations: A Literature Review, “International Journal of Scientific Research”, vol. 9(8), 833, https://doi.org/10.29322/IJSRP.9.08.2019.p92116
Google Scholar DOI: https://doi.org/10.29322/IJSRP.9.08.2019.p92116

Arin I.A., Supangkat S.H., Gaol F.L., Ranti B. (2023), Smart Services Implementation in Smart Cities: A Comprehensive Review of State-of-the-art Technologies, “MSIE ‘23: Proceedings of the 2023 5th International Conference on Management Science and Industrial Engineering”, pp. 291–296, https://doi.org/10.1145/3603955.3603971
Google Scholar DOI: https://doi.org/10.1145/3603955.3603971

Bansal D. (2023), Location Based Marketing: Issues and Opportunities in Real World, [in:] A. Singh, A. Mittal, M. Unanoglu (eds.), Enhancing Customer Engagement Through Location-Based Marketing, IGI Global, Hershey, pp. 44–55, https://doi.org/10.4018/978-1-6684-8177-6.ch004
Google Scholar DOI: https://doi.org/10.4018/978-1-6684-8177-6.ch004

Djaidani A. (2024), QR Codes on Street Signs: A Unique Solution For Smart Cities, https://www.uniqode.com/blog/marketing-and-engagement/street-signs/ [accessed: 9.05.2024].
Google Scholar

Duivenvoorden E., Hartmann T., Brinkhuijsen M., Hesselmans T. (2021), Managing public space – A blind spot of urban planning and design, “Cities”, vol. 109, 103032, https://www.sciencedirect.com/science/article/pii/S0264275120313809 [accessed: 6.04.2025].
Google Scholar DOI: https://doi.org/10.1016/j.cities.2020.103032

European Space Agency (2024), GPS services, https://gssc.esa.int/navipedia/index.php/GPS_Services [accessed: 16.05.2024].
Google Scholar

Gerwing K. (2024), 5G, https://www.techtarget.com/searchnetworking/definition/5G [accessed: 16.05.2024].
Google Scholar

Gillis A. (2020), thick client (fat client), https://www.techtarget.com/whatis/definition/fat-client-thick-client [accessed: 7.05.2024].
Google Scholar

Gomstyn A., Jonker A. (2023), What is smart city?, https://www.ibm.com/topics/smart-city [accessed: 16.05.2024].
Google Scholar

González-Zabala M.P., Galvis-Lista E., Sánchez-Torres J.M. (2018), Digital skills, access and motivation to use e-services, “Visión Electrónica”, vol. 1(2), pp. 364–372, https://doi.org/10.14483/22484728.18399
Google Scholar DOI: https://doi.org/10.14483/22484728.18399

Hayes A. (2024), Quick Response (QR) Code: Definition and How QR Code Work, https://www.investopedia.com/terms/q/quick-response-qr-code.asp [accessed: 14.05.2024].
Google Scholar

Hee-Cheol K. (2015), Acceptability Engineering: the Study of user Acceptance of Innovative Technologies, “Journal of Applied Research and Technology. JART”, vol. 13(2), pp. 230–237, https://www.elsevier.es/en-revista-journal-applied-research-technology-jart-81-articulo-acceptability-engineering-study-user-acceptance-S1665642315000024 [accessed: 6.04.2025].
Google Scholar DOI: https://doi.org/10.1016/j.jart.2015.06.001

Jeon K.E., She J., Soonsawad P. (2018), BLE Beacons for Internet of Things Applications: Survey, “Challenges Opportunities. IEEE Internet of Things Journal”, PP(99): 1–1, https://www.researchgate.net/publication/322201975_BLE_Beacons_for_Internet_of_Things_Applications_Survey_Challenges_and_Opportunities [accessed: 12.05.2024].
Google Scholar DOI: https://doi.org/10.1109/JIOT.2017.2788449

Junglas I., Watson R. (2008), Location-based services, “Communications of the ACM”, vol. 51(3), pp. 65–69, https://doi.org/10.1145/1325555.1325568
Google Scholar DOI: https://doi.org/10.1145/1325555.1325568

Kazoulis A. (2024), The Expert Guide to Digital Out Of Home (DOOH) Advertising, https://www.eskimi.com/blog/digital-out-of-home-dooh [accessed: 5.09.2024].
Google Scholar

Kumar S., Tiwari P., Zymbler M. (2019), Internet of Things is a revolutionary approach for future technology enhancement: a review, “Journal of Big Data”, vol. 6, 111, https://doi.org/10.1186/s40537-019-0268-2
Google Scholar DOI: https://doi.org/10.1186/s40537-019-0268-2

Kuyucu M. (2019), Advantages and Disadvantages of QR Code as a Marketing Tool, [in:] Z. Gölen, A. Temizer (eds.), Academic Studies In Social, Human and Administrative Sciences – 2019/2, IVPE, Cetinje, pp. 229–240, https://www.researchgate.net/publication/348135649_The_Advantages_and_Disadvantages_of_QR_Code_as_a_Marketing_Tool [accessed: 10.05.2024].
Google Scholar

Liu C., Zhang Y., Zhou H. (2021), A Comprehensive Study of Bluetooth Low Energy, “Journal of Physics Conference Series”, vol. 2093(1), 012021, https://doi.org/10.1088/1742-6596/2093/1/012021
Google Scholar DOI: https://doi.org/10.1088/1742-6596/2093/1/012021

Majerczak P., Strzelecki A. (2022), Trust, Media Credibility, Social Ties, and the Intention to Share towards Information Verification in an Age of Fake News, “Behavioral Science”, vol. 12(2), 51, https://doi.org/10.3390/bs12020051
Google Scholar DOI: https://doi.org/10.3390/bs12020051

Maulani I.E., Jaohansyah C.A. (2023), The Development of 5G Technology and Its Implications For The Industry, “Devotion Journal of Community Service”, vol. 4(2), pp. 631–635
Google Scholar DOI: https://doi.org/10.36418/devotion.v4i2.416

Murray M.F. (2010), Private Management of Public Spaces: Nonprofit Organizations and Urban Parks, “Harvard Environmental Law Review”, vol. 34, 179.
Google Scholar

Nowak M. (2023), What Are NFC Tags? A Beginner’s Guide, https://www.nomtek.com/blog/what-are-nfc-tags [accessed: 5.05.2024].
Google Scholar

Okello J.A., Akoko J.A. (2023), Smart City Trends and Innovations Shaping the Future Cities, “Scientific Papers of Silesian University of Technology, Organization and Management”, no. 169.
Google Scholar DOI: https://doi.org/10.29119/1641-3466.2023.169.33

Perätalo S., Ahokangas P., Pekkarinen S. (2022), Smart City and Simplicity? Modular Business Models for Smart Cities, https://www.urbanagenda.urban-initiative.eu/sites/default/files/2022-02/A13.5._20ModularBusinessModels.pdf [accessed: 6.04.2025].
Google Scholar

Psyllidis A., Gao S., Hu Y., Kim E.-K., McKenzie G., Purves R., Yuan M., Andris C. (2022), Points of Interest (POI): a commentary on the state of the art, challenges, and prospects for the future, “Computational Urban Science”, vol. 2, 20, https://doi.org/10.1007/s43762-022-00047-w
Google Scholar DOI: https://doi.org/10.1007/s43762-022-00047-w

Rao S., Krishnan G., Rahul A., Krishnan U. (2015), Near Field Communication (NFC) Technology: A Survey, “International Journal on Cybernetics & Informatics”, vol. 4(2), pp. 133–144, https://doi.org/10.5121/ijci.2015.4213
Google Scholar DOI: https://doi.org/10.5121/ijci.2015.4213

Rouse M. (2013), Two-Tier Architecture, https://www.techopedia.com/definition/467/two-tier-architecture [accessed: 10.05.2024].
Google Scholar

Rykowski J. (2017), Multi-dimensional identification of things, places and humans, [in:] Proceedings of The 8th Annual IEEE International Conference on RFID Technology and Applications 2017 IEEE RFID-TA 2017, IEEE, Warszawa, pp. 152–157.
Google Scholar DOI: https://doi.org/10.1109/RFID-TA.2017.8098910

Rykowski J. (2018), A trusted geolocation beacon and a method for operating a trusted geolocation beacon, https://patents.google.com/patent/EP3348033A1/en [accessed: 6.04.2025].
Google Scholar

Rykowski J., Jenek T., Switala W. (2022), System and method of communication with home devices, European patent application EP4132034A1, https://data.epo.org/publication-server/rest/v1.0/publication-dates/20230208/patents/EP4132034NWA1/document.pdf [accessed: 5.05.2024].
Google Scholar

Sadiq A.-A., Dougherty R.B., Tyler J., Entress R. (2023), Public alert and warning system literature review in the USA: identifying research gaps and lessons for practice, “Natural Hazards”, vol. 117(2), pp. 1711–1744, https://doi.org/10.1007/s11069-023-05926-x
Google Scholar DOI: https://doi.org/10.1007/s11069-023-05926-x

Sheriff P. (2022), Using Geolocation With Google Maps, https://www.codemag.com/Article/2011031/Using-Geolocation-and-Google-Maps [accessed: 16.05.2024].
Google Scholar

Skowron P., Aleithe M., Wallrafen S., Hubl M., Fietkau J., Franczyk B. (2019), Smart Urban Design Space, [in:] M. Ganzha, L. Maciaszek, M. Paprzycki (eds.), Proceedings of the 2019 Federated Conference on Computer Science and Information Systems, ACSIS, vol. 18, Leipzig, pp. 493–496, https://doi.org/10.15439/2019F80
Google Scholar DOI: https://doi.org/10.15439/2019F80

Spacho P., Plataniotis K. (2020), BLE Beacons in the Smart City: Applications, Challenges, and Reasearch Opportunities, “IEEE Internet of Things Magazine”, vol. 3(1), pp. 14–18, https://doi.org/10.1109/IOTM.0001.1900073
Google Scholar DOI: https://doi.org/10.1109/IOTM.0001.1900073

Taherdoost H. (2018), A review of technology acceptance and adoption models and theories, “Procedia Manufacturing”, vol. 22, pp. 960–967, https://doi.org/10.1016/j.promfg.2018.03.137
Google Scholar DOI: https://doi.org/10.1016/j.promfg.2018.03.137

Verma M., Singh S., Kaur B. (2015), An Overview of Bluetooth Technology and its Communication Applications, “International Journal of Current Engineering and Technology”, vol. 5(3), pp. 1588–1592, https://www.researchgate.net/publication/276251559_An_Overview_of_Bluetooth_Technology_and_its_Communication_Applications [accessed: 16.05.2024].
Google Scholar

Wade M.R., Pfaffli M.P. (2016), What is Smart City anyways, https://www.imd.org/research-knowledge/technology-management/articles/what-is-a-smart-city-anyways/ [accessed: 16.05.2024].
Google Scholar

Wikipedia (2024), Assisted GNSS, https://en.wikipedia.org/wiki/Assisted_GNSS [accessed: 5.09.2024].
Google Scholar

Yap M.N.K., Kamalrudin M., Zaki a Bakar A., Sidek S. (2016), Verification on the trustworthiness of Information: a study, “Journal of Theoretical and Applied Information Technology”, vol. 92(1), pp. 72–80, https://www.jatit.org/volumes/Vol92No1/10Vol92No1.pdf [accessed: 6.04.2025].
Google Scholar

Zoonen W. van, Luoma-aho V., Lievonen M. (2024), Trust but verify? Examining the role of trust in institutions in the spread of unverified information on social media, “Computers in Human Behavior”, vol. 150(C), https://doi.org/10.1016/j.chb.2023.107992
Google Scholar DOI: https://doi.org/10.1016/j.chb.2023.107992