JAREMEN, D. E. Determinants of the Quality of hotel Services in Lowersilesian Hotels and Methods for Developing Quality. Turyzm/Tourism, [S. l.], v. 11, n. 2, p. 43–59, 2001. DOI: 10.18778/0867-5856.11.2.03. Disponível em: https://czasopisma.uni.lodz.pl/tourism/article/view/10088. Acesso em: 29 apr. 2024.