PAWŁOWSKA, Beata. “Hear the Smile” – the Emotional Labour of a Sales Representative in the Context of Customer Interaction Before and During the COVID-19 Pandemic . Acta Universitatis Lodziensis. Folia Sociologica, [S. l.], n. 81, p. 45–65, 2022. DOI: 10.18778/0208-600X.81.03. Disponível em: https://czasopisma.uni.lodz.pl/sociologica/article/view/13922. Acesso em: 22 jul. 2024.